Remote Infrastructure Management

Remote Management Services are designed to cater the requirements of enterprises for efficient monitoring and management of their infrastructure that includes operating systems, Servers, Networks, Database, Application, Cloud and Storage etc. Many Enterprises are opting for IT solutions to accomplish productivity and least downtime of their IT infrastructure. DigitalTrack optimises and maintains IT service continuity, reduce safety risks, manages and controls infrastructure costs effectively. The Solutions are based on proven methodologies and practices managed both on-site and through delivery center in collaboration.The integrated facilities management services play a pivotal role in improving performance and increasing strategic value for any businesses across a range of industry sectors.

DigitalTrack provides field Management services that are surpassed in quality, value and satisfaction. The approach is tailored to provide cohesive, well-planned Integrated Facilities Management programs to meet scope and needs of the enterprise, ensuring that it is managed and maintained to the highest standards.The complete range of services are rendered with high accuracy under the direction of dexterous professionals by using upgraded techniques in conformity with predefined global quality guidelines.

Service Desk

Our global IT service desk services are comprised of certified, IT professionals. We offer high-quality business IT support desk every hour of every day. Much more than a traditional support desk, DigitalTrack IT service desk services provide our customers with professional and immediate help desk support without the costly overhead. Our IT service desk services are available 24x7x365 via phone, email, web chat, or our secure web portal.

Network Support

DigitalTrack Network Support Services are a cornerstone of our Managed IT Services. As a Premier Managed Information Technology Services Provider, we deliver expert 24×7 remote monitoring, management, troubleshooting and remediation of your LAN, WAN, Routers, Switches, Firewalls, WAPs and network connectivity. Certified Technicians in our dual Network Operations Centers (NOCs) leverage state-of-the-art monitoring tools to insure that your network is running at peak performance around the clock. We will also coordinate troubleshooting efforts with your ISP or Telco provider

Information Security Audit and Remedition

An IT security audit goes beyond deploying just a firewall. It identifies real-time risks that can compromise confidentiality, integrity, or availability of data. DigitalTrack security audit services combine the industry expertise with advanced business insights that help you to unlock the power of your data. We ensure the security solutions based on your enterprise are fully dedicated to risk profile and technology landscape

Storage Monitoring and Alerting

DigitalTrack improves visibility, reduces complexity, and provides vital insights into your virtual and physical storage systems as part of an end-to-end IT service model DigitalTrack enables you to break free of siloed storage monitoring software tools, providing unified monitoring that models your storage infrastructure as part of an end-to-end IT service view. Zenoss not only provides increased visibility into your storage infrastructure, it also provides performance and availability data that correlates across the entire IT service chain — mapping all components and dependencies.

Mobile Applications Monitoring and Alerting

DigitalTrack mobile monitoring gives full insights from mobile to backend services to ensure a positive user experience Track user sessions, capture crash events and monitor network requests in real-time.

Database Support

DigitaTrack offers comprehensive, high-quality database services that put the customer first. We go above and beyond standard maintenance to improve efficiency and reduce cost. Our dedication to flexibility and personal commitment has resulted in great customer satisfaction and higher client retention.

Virtualization

Deploy a virtualized solution for today knowing you can scale out as your business grows. Virtualization is based on the concept of partitioning wherein, a single physical server is divided into multiple logical servers, which in turn, run operating system and applications independently. Our services are more cost-effective, reliable and secure compared to on-site systems while offering the same gamut of services. IT Virtualization Consulting Services Minimize IT Costs and Augment Your Business with DigitalTrack